Privacy Policy

Basic Policy
Super Planning Co., Ltd. (hereinafter referred to as our Company) is deeply aware of the importance of the personal information of our customers, follows all laws and ordinances related to the protection of personal information, has established a privacy follow as follows below as its basic policy for the protection of personal information. All our employees follow this policy. Our Company lives up to the expectations and trust placed in it by our customers by properly managing the personal information entrusted to us by customers and using it correctly in accordance with the purposes for using it.
Regarding the Handling of Personal Information
  1. 1. Regarding the Handling of Personal Information

    • • Our Company, when acquiring personal information from customers, shall make clear the purpose for using that information and shall obtain the customer’s consent.
    • • Our company acquires personal information from customers through procedures that are equitable and legal.
  2. 2. Regarding the Use of Personal Information

    • • The use of personal information of customers by our Company shall be limited in scope to what is necessary for achieving the purposes of using that information.
  3. 3. Regarding the Acquisition and Purpose of Use of Personal Information

    • • Our Company acquires and uses the personal information of customers in order to confirm and refer to ordered products, product shipping, and payment; and to provide valuable information through email and in response to inquiries.
    • • In addition to the personal information of customers themselves, personal information includes information obtained through our contact with customers, such as the personal information and delivery address of their family members.
  4. 4. Regarding Safety Measures Related to Personal Information

    • • In order to safeguard the personal information of customers, our Company has established internal rules, including rules on the protection of personal information, and applies these rules properly.
    • • Our Company takes the necessary and appropriate safety measures to avoid the improper access, falsification, loss, or leaking of the personal information of customers.
    • • Our Company has instituted a privacy administrator in order to provide thoroughgoing protection of the personal information of customers. Along with educating employees, improving education, and heightening awareness of personal information protection, this administrator will provide the necessary and proper oversight over employees in order to establish the safe administration of personal information.
    • • If our Company entrusts the handling of personal information of customers to a third party, it will provide the necessary and proper oversight over that third party in order to establish the safe administration of personal information.
  5. 5. Regarding the Sharing of Personal Information with Third Parties

    • • Except for instances in which we have the consent of the customer, instances involving a legal obligation to provide information to the judicial branch or other government body on the basis of law, and instances where it is required to preserve a person’s vital interests related to life or property, our Company shall not share or release the personal information of customers with a third party.
    • • In addition, even when sharing or releasing information to a third party with the consent of the customer, we shall establish an agreement with the relevant third party relating to the protection of personal information, and shall take all necessary measures to ensure the protection of personal information.
  6. 6. Regarding the Release, Correction, and Cessation of Use of Personal Information

    • • Our company shall endeavor to keep only the most accurate and up-to-date personal information of our customers.
    • • Our company shall promptly accommodate customers in the event that they request the release, correction, or cessation of use of their own personal information.
    • • When a customer requests the release, correction, or cessation of use of personal information, we would request that this request be done in writing using the forms provided by our Company. For more details, check with our customer service department. Please note that a single request for the release of information requires a processing fee of ¥500 (tax included). Also please be aware that customers requiring notification by mail must pay the actual costs incurred.
    • • The contact information for inquiries regarding our handling of personal information is as follows.
      Super Planning Co., Ltd., Customer Service Department Tel. 053-441-7721
      *Office hours are 10:00–18:30 (excluding Saturdays, Sundays, public holidays, and summer and winter holidays)
  7. 7. Regarding the Review of Our Policy for Protecting the Personal Information of Customers

    • • Our company continually reviews the details of this Privacy Policy and endeavors to improve it.

March, 2011
Super Planning Co., Ltd.
Takahisa Kamiya, President